Privacy Policy

Effective Date: March 30, 2026
Last Updated: March 30, 2026

DigitalMark (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website DigitalMark (the “Website”), create an account, purchase products, subscribe to updates, or contact us.

1. Who We Are

Website: DigitalMark
Business/Brand Name: DigitalMark
Contact Email (Privacy): digitalmarkph@gmail.com
Location: Philippines

If you have questions about this Privacy Policy or your personal data, contact us using the details above.

2. Information We Collect

We may collect the following categories of information depending on how you use the Website:

A. Information you provide to us

Contact information (name, email address, and any details you include in a message) when you submit a form or contact us.
Account information if you create an account (name, email, username, password—passwords are stored in encrypted/hashed form by WordPress).
Order and transaction details when you purchase products (billing details such as name, email, billing address; order history; and purchase-related information).
Customer support communications (messages, inquiries, feedback).

B. Information collected automatically

Device and usage data such as IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
Cookies and similar technologies used to enable site functionality, maintain sessions, and support security/performance.

C. Information from payment providers
Payments are processed through third-party payment processors. We do not store full payment card details on our servers. Payment providers may collect and process your payment information according to their own privacy policies.

3. How We Use Your Information

We use personal data to:

Provide, operate, and maintain the Website and its features (including account login and checkout).
Process purchases, deliver digital products, and send order confirmations/receipts.
Respond to inquiries and provide customer support.
Send updates or marketing emails only if you subscribe/opt in, and you may unsubscribe anytime.
Improve the Website (performance, user experience, content quality).
Prevent fraud, abuse, and security incidents.
Comply with legal obligations and enforce our terms.

4. Legal Bases for Processing (Philippines & International Visitors)

Where applicable, we process personal data based on one or more of the following:

Consent (e.g., subscribing to email updates).
Contract necessity (e.g., fulfilling an order and delivering products).
Legitimate interests (e.g., website security, fraud prevention, improving services), balanced against your rights.
Legal obligation (e.g., recordkeeping required by law).

5. Cookies and Similar Technologies

Cookies are small files stored on your device that help websites function properly.

We may use cookies for:

Essential functionality (e.g., login sessions, cart and checkout).
Security (e.g., fraud prevention).
Preferences (e.g., remembering settings).
Performance (e.g., basic analytics if enabled).

You can control cookies through your browser settings. Disabling cookies may affect Website functionality (such as login or checkout).

6. How We Share Your Information

We do not sell your personal data. We may share information only as needed with:

A. Service providers (processors)
Providers that help us operate the Website and services, such as:

Website hosting and infrastructure (e.g., Hostinger)
Email delivery services (if you subscribe)
Form tools (e.g., SureForms)
E-commerce tools (e.g., WooCommerce)
Security, backup, and performance tools

These providers are permitted to use personal data only to perform services for us.

B. Payment processors
Payment providers process your payments. They may collect personal data necessary to complete transactions.

C. Legal and safety reasons
We may disclose information if required by law, legal process, or to protect rights, safety, and security.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above, including:

Order records: retained as required for accounting/tax/legal compliance.
Account information: retained while your account remains active; you may request deletion (subject to legal retention requirements).
Messages/inquiries: retained for a reasonable period to provide support and maintain records.

8. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct/rectify inaccurate data
Delete/erase data (subject to legal retention requirements)
Object to or restrict processing in certain cases
Data portability (where applicable)
Withdraw consent (for processing based on consent, such as marketing emails)

To exercise your rights, contact us at: digitalmarkph@gmail.com

9. International Data Transfers

If you are accessing the Website from outside the Philippines, your information may be processed in countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.

10. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data. However, no system can be guaranteed 100% secure. Please use strong passwords and avoid sharing login details.

11. Children’s Privacy

The Website is not intended for children under 13 (or the age defined by applicable local law). We do not knowingly collect personal data from children. If you believe a child provided personal data, please contact us so we can delete it.

12. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date.

14. Contact Us

For privacy questions or requests, contact:
Email: digitalmarkph@gmail.com
Website: DigitalMark